Returns

Our goal is to educate and support our customers so they can be successful long after delivery. We stand behind our livestock with a 100% live arrival guarantee.
If there are any issues upon delivery, please contact us within 2 hours of delivery and include clear photos so we can assist you promptly.
To help ensure your aquarium is properly suited for your new arrival, we’re always happy to answer questions before or after purchase. Don’t hesitate to reach out — we want every fish, snail, and plant to thrive in its new home.